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Terms of Service for Botanical Harmony

Welcome to Botanical Harmony! These Terms of Service govern your use of our website and the purchase of products from us. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

1. Introduction and Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Botanical Harmony Ltd. ("Botanical Harmony," "we," "us," or "our"). These Terms govern your access to and use of the Botanical Harmony website (the "Website"), including any content, functionality, and services offered on or through the Website, whether as a guest or a registered user.

By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookie Policy, which are incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Website.

We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

2. Account Registration

To access certain features of the Website, such as purchasing products or viewing order history, you may be required to register for an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information as prompted by the registration form.
  • Maintain and promptly update your account information to keep it accurate, current, and complete.
  • Maintain the security of your password and identification.
  • Accept all risks of unauthorized access to your account information.
  • Notify us immediately of any unauthorized use of your account or any other breach of security.

Botanical Harmony reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion. You must be at least 18 years old to create an account and make purchases on our Website.

3. Product Information and Availability

We strive to ensure that all product descriptions, images, and pricing information on our Website are accurate and up-to-date. However, we do not warrant that product descriptions or other content of this Website are entirely accurate, complete, reliable, current, or error-free. All sizes and measurements are approximate.

The inclusion of any products or services on the Website at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time. All products are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available.

Please note that the colors of products may appear differently depending on your monitor settings, and we cannot guarantee that your monitor's display of any color will be accurate.

Detailed illustration of an herbal product bottle with intricate botanical labels and natural ingredients in the background, showcasing product quality and natural essence.
A secure payment gateway icon with a padlock and credit card symbols, representing safe online transactions.

4. Pricing and Payment Terms

All prices displayed on the Website are in British Pounds (GBP) and are inclusive of VAT where applicable, unless otherwise stated. Prices are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

We accept various forms of payment, including major credit and debit cards (Visa, MasterCard, American Express) and other payment methods as indicated on our checkout page. By submitting an order through the Website, you authorize Botanical Harmony to charge your selected payment method for the total amount of your order, including any applicable shipping fees and taxes.

You represent and warrant that you are the authorized user of the payment method provided. If your payment cannot be authorized, we reserve the right to cancel your order. Orders will not be dispatched until full payment has been received and cleared.

5. Shipping and Delivery

Botanical Harmony offers shipping services to various locations. Shipping costs and estimated delivery times will be calculated and displayed at checkout based on your location and selected shipping method. We aim to process and dispatch all orders within 1-3 business days. Delivery times are estimates and are not guaranteed.

Risk of loss and title for items purchased from Botanical Harmony pass to you upon our delivery to the carrier. It is your responsibility to provide accurate shipping information. We are not responsible for delays or non-delivery caused by incorrect or incomplete address details.

For international orders, please be aware that additional customs duties, taxes, and fees may apply upon arrival in your country. These charges are the sole responsibility of the customer and are not included in the item price or shipping cost. We advise you to check with your local customs office for more information before placing an order.

A package being delivered by a drone with a botanical logo, representing fast and efficient shipping.
A hand holding a product with a return arrow icon, symbolizing an easy return and refund process.

6. Returns and Refunds Policy

Your satisfaction is important to us. If you are not entirely satisfied with your purchase, you may return eligible items within 14 days of receipt for a refund or exchange, provided they are unused, unopened, and in their original packaging. Certain items, such as perishable goods or personalized products, may be exempt from returns.

To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. You will be responsible for the return shipping costs unless the item is faulty or incorrect.

Refunds will be processed to the original method of payment within 7-10 business days after we receive and inspect the returned item(s). Please note that shipping charges are non-refundable. For more detailed information, please refer to our dedicated Returns Policy page.

Important Legal Aspects

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7. Intellectual Property Rights

All content on the Botanical Harmony Website, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Botanical Harmony Ltd. or its content suppliers and protected by international copyright laws. The compilation of all content on this Website is the exclusive property of Botanical Harmony Ltd. and protected by international copyright laws. You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit for any commercial purpose without express written consent of Botanical Harmony Ltd.

An icon depicting a legal scale balancing, symbolizing limitation of liability.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Botanical Harmony Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; and (d) unauthorized access, use, or alteration of your transmissions or content.

A gavel and legal books, representing governing law and jurisdiction.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom, specifically the laws of England and Wales, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

If you have any questions about these Terms of Service, please contact us at [email protected].

Interactive Terms Navigator

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1. Introduction and Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Botanical Harmony Ltd. ("Botanical Harmony," "we," "us," or "our"). These Terms govern your access to and use of the Botanical Harmony website (the "Website"), including any content, functionality, and services offered on or through the Website, whether as a guest or a registered user.

By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookie Policy, which are incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Website.

2. Account Registration

To access certain features of the Website, such as purchasing products or viewing order history, you may be required to register for an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information as prompted by the registration form.
  • Maintain and promptly update your account information to keep it accurate, current, and complete.
  • Maintain the security of your password and identification.

3. Product Information and Availability

We strive to ensure that all product descriptions, images, and pricing information on our Website are accurate and up-to-date. However, we do not warrant that product descriptions or other content of this Website are entirely accurate, complete, reliable, current, or error-free. All sizes and measurements are approximate.

The inclusion of any products or services on the Website at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time. All products are subject to availability.

4. Pricing and Payment Terms

All prices displayed on the Website are in British Pounds (GBP) and are inclusive of VAT where applicable, unless otherwise stated. Prices are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

We accept various forms of payment, including major credit and debit cards (Visa, MasterCard, American Express) and other payment methods as indicated on our checkout page. By submitting an order through the Website, you authorize Botanical Harmony to charge your selected payment method for the total amount of your order.

5. Shipping and Delivery

Botanical Harmony offers shipping services to various locations. Shipping costs and estimated delivery times will be calculated and displayed at checkout based on your location and selected shipping method. We aim to process and dispatch all orders within 1-3 business days. Delivery times are estimates and are not guaranteed.

Risk of loss and title for items purchased from Botanical Harmony pass to you upon our delivery to the carrier. It is your responsibility to provide accurate shipping information. We are not responsible for delays or non-delivery caused by incorrect or incomplete address details.

6. Returns and Refunds Policy

Your satisfaction is important to us. If you are not entirely satisfied with your purchase, you may return eligible items within 14 days of receipt for a refund or exchange, provided they are unused, unopened, and in their original packaging. Certain items, such as perishable goods or personalized products, may be exempt from returns.

To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. You will be responsible for the return shipping costs unless the item is faulty or incorrect.

7. Intellectual Property Rights

All content on the Botanical Harmony Website, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Botanical Harmony Ltd. or its content suppliers and protected by international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purpose without express written consent.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Botanical Harmony Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom, specifically the laws of England and Wales, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

If you have any questions about these Terms of Service, please contact us at [email protected].